1-4 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
•• Information I Collect ••
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
•• Why I Need Your Information and How I Use It ••
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
•• Information Sharing and Disclosure ••
Customer privacy is important to my business. Ideally I would like to NEVER share anyone's information, ever. But, it turns out that I may need to share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
•• Data Retention ••
•• Transfers of Personal Information Outside the EU ••
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
•• Your Rights ••
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
•• How to Contact Me ••
For purposes of EU data protection law, I, Nathan Martin, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com.
Yes. A signature is required for all shipments. That way you can rest assured that your items will arrive safely. Make sure to use a shipping address where someone can sign for your package, otherwise you'll have to go to the post office to collect it.
Items with free shipping are sent by USPS First Class with insurance and signature required.
International orders ship via USPS Priority.
Upgraded shipping is USPS Priority Express mail with insurance and signature required.
Yes! Upgraded shipping is via USPS Priority Express Mail with insurance and signature required. It usually takes 1-2 days within the continental USA.
I have watchbands in many different styles, colors and materials. If you love the watch but want a different color band, send me a message. I'll see if I have the color you want in my inventory. If I don't, you can swap out the band for any strap you'd like by buying one online or taking it to your local jeweler or watch repair store.
It depends on the watch.
1) Mechanical (hand-winding): These watches use a spring and gears to run. There is no battery. You must wind the watch once daily for it to keep running. Most of my watches are this kind.
2) Mechanical (automatic/kinetic): These use a spring and gears as well as a swinging pendulum that rotates as you move throughout the day. It winds itself. You don't need a battery and you don't need to wind it.
3) Quartz: These use batteries. Your watch will include a brand new battery. They can last anywhere from six months to a few years, depending on the watch.
We don't accept cancellations for a refund. Instead, we offer you store credit which you can use on any of our other items. This store credit is good for one year.
Use a measuring tape to measure around your wrist.
All my detailed descriptions include the max wrist size of the bracelet. Bracelets are standardized. They're not an integral part of the watch itself. It's easy to change the band.
My gift wrapping is awesome. Choose the gift wrapping upgrade during checkout. Make sure to let me know the name of the person getting the gift so I can write it on the card.
The bracelet (aka band or strap) is usually NOT an integral part of the "watch" itself. It's normal (and somewhat expected) that you'll have a jeweler adjust the band to fit you, or replace the band with one that you can try on in person. Watchbands are standardized and available from any jeweler, watch shop, and online.